📜 TG Threads LLC Terms and Conditions
Welcome to TG Threads LLC! By placing an order with us, you agree to the following terms and conditions. These ensure fair expectations and protect the quality, integrity, and values we stitch into every piece.
🧵 Products & Customization
- TG Threads LLC specializes in custom embroidery and personalized apparel.
- Due to the nature of customization, design mockups may vary slightly from final products in color, placement, or sizing.
- We reserve the right to decline orders that include offensive or copyrighted material.
🔐 Intellectual Property & Customer-Provided Designs
- Customers are fully responsible for ensuring any artwork, logos, phrases, or other design elements they submit are free from copyright, trademark, or intellectual property violations.
- TG Threads LLC does not verify the legal status of submitted designs and assumes no responsibility for infringement issues.
- By submitting artwork or requesting customization, the customer warrants they own or have proper authorization to use the content.
- TG Threads LLC reserves the right to decline orders or take appropriate action if a submitted design is found to be infringing.
📦 Order Processing & Turnaround
- Average production time is 7–10 business days, excluding shipping.
- Custom orders may take longer depending on complexity or seasonal volume.
- Rush orders must be approved in advance and may incur additional fees.
💰 Payments
- Full payment is required upfront to begin production.
- Sales tax will be applied as required by Texas law.
🚚 Shipping & Delivery
- TG Threads LLC is not responsible for delays caused by carriers or incorrect shipping information.
- Local pickup may be available upon request.
🔁 Returns & Refunds
- Please refer to our Return Policy for details.
- Custom and personalized items are non-refundable, except in cases of defect or error.
🔐 Privacy & Data
- Customer information is used solely to process orders and communicate updates.
- We do not share or sell personal data.
⚖️ Legal & Liability
- TG Threads LLC is a registered business operating under Texas law.
- We are not liable for misuse or alteration of products after delivery.
- Use of our site and services constitutes agreement to these terms.